Before work begins
You may request cancellation and a refund before work on your project has started. Contact us as soon as possible and include the name of the service and the email used for the purchase. We will confirm the cancellation and process any eligible refund to the original payment method.
After work begins
Once work on a project has started, payments are non-refundable. Work may begin after we confirm the project and receive the information or materials needed to proceed.
How to contact us
Send cancellation or refund requests to support@vantamedia.us. If you have a question about a charge, please include the transaction date and relevant receipt details; do not email full payment-card numbers.
Rights required by law
This policy does not limit any consumer rights or remedies that cannot be waived under applicable law.
Last updated: November 3, 2026